How to Configure your SMART DB (Database) Scan
Customer Support
Last Update 3 years ago
How to Configure your SMARTDB (Database) Scan
The product that you have just purchased is your SMART (Secure Malware Alert and Removal Tool) Database Scanner. This is the scan that will be scanning your site database on an on-demand basis and can clean any malware automatically. For this scan to connect, you will use the same FTP user that you used to connect SMART.
Step 1 - Launch your SocketPress Dashboard:
Go to our website and select LOGIN at the top righthand corner or click here. Your username will be the email address that you signed up for our services with. You may need to request a password reset if you are unable to sign in.
Step 2 - Configure SMART/DB:
Once you have logged into your dashboard and have configured SMART, you will want to click the Dashboard button on the top left-hand corner. On that main screen, you will want to look for the square that says SMART/Database. Click on that square to configure the scan.

On this page, you will want to update your Platform Access Settings by clicking on Update.

You will then be asked if your site has an SSL certificate (does resolve to http or https?). You will also be asked if your site loads to a Domain or Subdomain (www., blog., etc.). And finally, you will choose your platform type. The scan can automatically connect to the database of WordPress sites.

Once you have confirmed your Platform Info, you will then be asked again to enter in the FTP credentials that you used to connect your SMART Scanner.

Enter the credentials and then hit “Test Connection”. This will then open your file tree.

Confirm the platform location on your server and then click “This Is It”. This will now check the features of the site and connect the scan.
